What It Means To Be Locally Owned and Operated

local heating and cooling company-locally owned

In a world of corporate giants and private equity (PE) groups, there’s something special about supporting locally owned and operated businesses. When it comes to home comfort services, selecting a local heating and cooling company can make a world of difference. 

Brackett Heating, Air & Plumbing has been serving the Evansville, Indiana area since 1949. Family, loyalty, honesty, and quality service are the building blocks we started with. These standards still drive Brackett today. Learn more about Brackett’s beginnings and why we’re the only local heating and cooling company you need on speed dial.

What It Means to Be Locally Owned & Operated

1. Personalized Service

When you choose a locally owned small business, you’re not just another customer lost in the shuffle. You’re a valued member of the community. Brackett understands your needs because they live and work in the same local community as you. With personalized service, you can expect an individualized approach to your home comfort solutions.

2. Community Support

Local, small businesses are the backbone of our communities. When you contract with a locally owned and operated heating and cooling company, you’re contributing directly to the growth and prosperity of your neighborhood. Your hard-earned money stays within the Evansville area when you choose Brackett. You’re also supporting local jobs and economic development. It’s a win-win situation that helps your area thrive.

3. Quick Response Times

Emergencies don’t wait for anyone. When your heating system breaks down on a freezing winter night, your AC falters during a hot and humid summer day, or your water heater needs replacing, you need a company that responds quickly and efficiently.

4. Trust and Reputation

A locally owned company has a vested interest in maintaining a good reputation in the community. They rely on word-of-mouth referrals and repeat business from satisfied customers. Check out what Brackett customers say on our About Us page. Brackett Heating, Air & Plumbing stands behind the work we do and guarantees your 100 % satisfaction!

5. Flexibility and Customization

Every home and HVAC system is unique. Local companies have the flexibility to adapt to your home’s specifications and your desires. They are not bound by rigid corporate policies or quotas set by distant PE groups. This flexibility allows them to offer customized solutions that meet your needs, ensuring maximum comfort and efficiency.

6. Knowledge of Local Climate

Heating and cooling needs can vary greatly depending on the local climate. A locally owned company understands the climate challenges we face in every season. They can provide expert advice on the most suitable systems and maintenance practices to keep you comfortable year-round.

7. Supporting Ethical Business Practices

Selecting a heating and cooling company that is not owned by a private equity (PE) group is a way to support ethical business practices in our community. Many PE groups focus solely on profits, often at the expense of quality and customer service. By choosing a local business, you’re aligning yourself with a company that cares about more than the bottom line. Choose Brackett. Choose integrity.

8. Environmental Responsibility

Local businesses have an interest in their community’s well-being, including environmental stewardship. Brackett Heating, Air & Plumbing prioritizes eco-friendly practices. We care about Evansville. We care about you.

9. Building Lasting Relationships

When you choose a locally owned and operated company, you’re not just making a transaction; you’re building a relationship. Brackett takes pride in getting to know our customers and building trust over time. Many of our customers go back to generations. Check out our social media to meet our team and to learn more about how we connect with our community. 

10. Feeling of Belonging

Doing business with a locally owned and operated heating and cooling company can give you a sense of belonging and pride in your community. You’re part of a larger network of neighbors who support each other, fostering a sense of unity.

Go Local & Invest in Evansville

When you choose Brackett Heating, Air & Plumbing over one owned by a PE group, you are making a conscious decision to invest in our community and support ethical business practices. And you will be rewarded with personalized service. 

With Brackett, it’s about more than just heating, cooling, and plumbing. It’s about creating lasting connections and contributing to the betterment of our community. When you need HVAC or plumbing services, consider going local – you’ll be cozy and content in more ways than one.

Contact Brackett Heating, Air & Plumbing to schedule an appointment for your furnace or heat pump maintenance, water heater repair or replacement, or any other home comfort needs.