I just wanted to extend my thanks to your staff for a job well done. We buy some things based on price, but when it came to buying our new furnace/ac unit, this decision was based solely on our interactions with your staff and their service. We had two previous service calls on our old furnace and both of those were impeccable service. This was just a very smooth and professional transaction and I wanted to let you know how much I was impressed with your staff and wanted to pass my thanks on to them.

We got 3 estimates for replacing 2 heating and air conditioning units in our home. There is an upstairs and downstairs unit. Brackett's estimate was the lowest. They answered all of our questions about the estimate and we made a few changes. We are very satisfied with the installation and would use them again.